If you’ve clicked every button, read countless help articles, and still don’t know how to remove photos from Google Business, you’re not alone. Many local business owners across Australia—from Sydney’s Inner West to suburban Adelaide—are stuck staring at outdated, unflattering, or irrelevant images on their Google Business Profiles, wondering how to get rid of them.

At Citation Builder Pro, we’ve worked with hundreds of Aussie businesses dealing with this exact issue. The problem isn’t that you’re doing something wrong—it’s that Google doesn’t make the process clear.

Let’s walk you through what actually works and why so many people hit dead ends when trying to clean up their business listings.

Why This Is So Frustrating for Local Business Owners

When someone searches your business on Google or Google Maps, your images are front and centre. That’s your digital first impression.

So when a customer posts a low-quality photo, or an old image shows your business before a renovation, it can instantly damage your credibility. Whether you're a café in Fitzroy or a mechanic in the Gold Coast, photos impact trust and conversions.

Trying to figure out how to delete photo on Google My Business can quickly feel like you’re stuck in a loop.

What Google Doesn’t Make Obvious

Here’s the first truth Google doesn’t highlight in bold:

• You can only delete photos that you uploaded to your listing.
• You cannot directly delete photos uploaded by customers or the public.
• You must flag images for review if they weren’t uploaded by you.
• Even when flagged, Google decides if the image violates their guidelines.

If you’ve been trying the “click and delete” method on someone else’s photo, it won’t work. And if you’ve flagged an image multiple times with no success, it might not meet Google’s violation criteria.

This is where most people get stuck—and why so many give up.

How To Remove Photos From Google Business (The Right Way)
Let’s break it down clearly.

✅ If YOU uploaded the photo:

• Sign in to Google Business Profile Manager.
• Click on your business and navigate to “Photos.”
• Locate the image you want to remove.
• If it was uploaded from your account, a trash can icon will appear.
• Click to delete. That’s it.

🚩 If a CUSTOMER uploaded the photo:

• View the image on your business listing.
• Click the flag icon (top right corner).
• Select a reason: inappropriate, poor quality, irrelevant, etc.
• Submit for Google’s review.

Note: Just because it’s unflattering doesn’t mean it’ll be removed. Google only removes photos that break content policies.

What Doesn’t Work (And Can Actually Hurt You)

You might’ve tried these tactics—or been tempted to—but they can do more harm than good:

• ❌ Creating fake accounts to flag or leave new photos.
• ❌ Spamming the report feature with the same complaint.
• ❌ Uploading dozens of new photos in hopes of “pushing down” the old ones.

These actions can trigger profile suspension, algorithm flags, or simply waste your time.

Why You Need Expert Help

This isn’t about gaming the system. It’s about understanding it.

At Citation Builder Pro, we help businesses across Australia not only learn how to remove photos from Google Business, but do it the right way—professionally and within Google’s policies.

Our services include:

• Full audit of your Google Business photos.
• Strategic flagging with accurate policy reasoning.
• Optimised photo uploads (geo-tagged, correctly formatted, and locally relevant).
• Ongoing monitoring to keep your profile clean and trustworthy.

We’ve helped businesses from Perth to Port Macquarie clean up their listings and get their best foot forward—without wasting hours in frustration.

Local Example: A Small Fix with a Big Impact

A hair salon in Wollongong came to us with a big issue: their main image on Google was a grainy photo of an empty chair posted by a customer during lockdown. It looked abandoned.

The owner had tried flagging it several times, but it never got removed.

We reviewed the image, flagged it properly under Google's "misleading content" policy, submitted a formal request with documentation, and within five business days, it was gone.

With new, high-quality photos uploaded and optimised by our team, the salon saw an increase in bookings the following week.

Final Thoughts

If you’ve tried everything but still don’t know how to remove photos from Google Business, it’s not your fault—Google hasn’t made it simple.

But you don’t have to navigate it alone.

Citation Builder Pro specialises in helping Australian businesses clean up their Google listings, remove unwanted photos the right way, and make sure your online image reflects the real value of your business.

Let us take the stress out of it so you can focus on what you do best—serving your customers.

Your business deserves to be seen in the right light. Let’s make that happen.

Contact Us

Citation Builder Pro

STPI, T 16 - B, MIDC, opp. Garware Stadium, MIDC Industrial Area, Chilkalthana, Chhatrapati Sambhajinagar (Aurangabad), 431210, India

+91 9822298988

[email protected]

https://www.citationbuilderpro.com/

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