Mobile marketing is a fast paced and exciting way to get the word out about your product or services. Since your contact is direct to the customer, you need to make sure you get it right the first time or risk making a bad impression, losing a potential sale, and quite possibly garnering an unfavorable business reputation. Read on for some valuable advice on mobile marketing done right!
Stay away from caps lock, unless you are giving a call to action. Using caps lock at any other time during a message can come across as if you are yelling at someone, and no one likes to be yelled at. Stay polite and calm by only using caps lock if necessary.
Make it easy for a customer to opt out of your messages. If a customer does not want to receive mobile messages from your business any longer, you should have a simple code they can text to you to remove themselves. Having a process that is too complicated can make people remove your business from their life all together.
Make a social marketing policy. Every business should have policies to help dictate proper behavior, and mobile marketing is no different. You should make sure that every member of your company is aware of and understands that policy, and take steps to ensure that it will be followed in any event.
Building a strong name for yourself in mobile marketing requires work if you want to be a success. A mobile marketer is going to be seen as a businessperson, this means you need to work on your overall reputation to get on the good side of customers.
Make sure you understand what your goals are in mobile marketing. For most people, this mobile approach is on top of their normal approach, so it's double the work. That's why it's very important that you define what you want out of this branch of marketing before you start. This will help you streamline your campaign more efficiently.
Always strive to create advertisements that have the potential to go viral, thereby maximizing their effectiveness. They could recommend it to friends and family, which will increase your customer base.
Never send out any type of unsolicited messages. This will just be spam to people, and you may end up losing potential customers quickly. If they get a message from someone or some company they don't know, they will probably just delete it right away, and be a little frustrated.
Sending a reminder message about an upcoming sale or release of a new product is an excellent way to get your customers excited about what is going on. Try to send the reminder a couple of hours ahead of time. Doing this many days in advance creates a higher chance that the customer will forget.
Be sure to send text messages. People usually have a ringer that will go off whenever they receive a text. They also tend to check it right away. Just make sure to send small files such as photos of a new product that you have available, thus allowing the customer the option of receiving texts or not.
If texting is part of your mobile marketing plan, clearly disclose how often you intend to text your subscribers before they subscribe. It is very easy to screw up an SMS strategy because of how it notifies consumers. It can feel very intrusive. Make certain only customers that want your SMS marketing are involved, and honor your stated cap on the number of texts you distribute. This will help you be seen as a trustworthy company.
When using mobile marketing, try to use text as much as possible and avoid using large files such as pictures. You might have the best mobile device with super screaming fast 4G download speeds where you can access the net from anywhere, but your customer likely does not. So design your mobile marketing in ways the work for everyone.
Keep it short. When advertising on a mobile platform, keep your messages short, crystal clear, and insistent. While more and more mobile devices have the capability to display long messages, the longer the message is, the less likely your potential customer is to read it. A brief and concise message is much more effective in engaging a reader.
To draw in customers who might ignore advertisements, give them ways to use their phone's capabilities. For example, you could ask them to take a picture of an item and then email it to you to get a coupon code. People love to play with their phones, and giving them a chance to do that can attract hard to reach customers.
The number one rule in mobile marketing is to never spam. This is the quickest way to not only lose existing customers, but to ensure that your marketing campaigns fail to reach new ones. Spam is a major problem in marketing and people who are perceived to send it lose a lot of credibility.
Build your legal marketing database the right way. Don't just harvest mobile phone numbers or buy databases. Have your targets subscribe to the marketing texts you are about to send. It can be done by asking them to send you a text with a specific message such as texting a keyword like SHOP to your short code (for eaxample 22345). This way you have proof they want to hear from you.
Utilize mobile search engine optimization. A majority of the mobile searches that are made are done using Google, so having a strong SEO strategy is just as important for mobile marketing as it is for other online ventures. In addition, many devices tailor search results by location, so be sure to include location-specific web pages.
There is so much to consider when taking your business to the mobile marketing arena and so much at stake. Hopefully this article has shed some light on the process and given you some smart tips on how to give your business the right exposure using mobile marketing while avoiding some of the mistakes that could really cost you!
security app for mobile